Privacy Policy

1. Introduction

Campaign Knock ("we," "our," or "us") is committed to protecting your privacy and the privacy of voters and contacts managed through our political canvassing platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Name, email address, and contact information
• Organization or campaign affiliation
• Billing information for subscription services
• Account preferences and settings

2.2 Voter and Contact Data

Through your use of the Service, you may upload or enter:

• Voter registration information (names, addresses, voting history)
• Contact interaction records and notes
• Survey responses and political preferences
• Geographic and demographic data
• Phone numbers and email addresses

2.3 Usage Information

We automatically collect information about how you use our Service:

• Log data (IP addresses, browser type, access times)
• Device information and mobile identifiers
• Location data when using mobile applications
• Feature usage and navigation patterns

3. How We Use Your Information

3.1 Service Provision

• Providing and maintaining the canvassing platform
• Processing your account and billing transactions
• Enabling voter contact management and tracking
• Generating reports and analytics for campaigns
• Providing customer support and technical assistance

3.2 Legal and Compliance

• Complying with applicable election and campaign finance laws
• Responding to legal requests and preventing fraud
• Enforcing our Terms of Service
• Protecting the rights and safety of users

4. Information Sharing and Disclosure

4.1 Campaign Team Members

Voter and contact data is shared with authorized members of your campaign or organization as configured by campaign administrators.

4.2 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing and billing
• Cloud hosting and data storage
• Email and communication services
• Analytics and performance monitoring

4.3 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal process or government requests
• Respond to claims of intellectual property infringement
• Protect our rights, property, or safety
• Prevent fraud or security threats

4.4 Political Reporting

Certain voter contact activities may be subject to disclosure requirements under campaign finance and election laws. You are responsible for compliance with all applicable reporting requirements.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information:

• Encryption of data in transit and at rest
• Access controls and authentication requirements
• Regular security audits and monitoring
• Employee training on data protection practices
• Incident response and breach notification procedures

6. Data Retention

We retain your information as follows:

• Account Information: For the duration of your account plus 3 years for legal compliance
• Voter Contact Data: As determined by you and applicable legal requirements
• Billing Records: For 7 years as required by tax and accounting laws
• Usage Logs: For 1 year unless required longer for legal purposes

7. Your Rights and Choices

7.1 Account Control

You can access, update, or delete your account information through your account settings or by contacting us.

7.2 Data Portability

You can export your voter and contact data through our platform's export features.

7.3 Communication Preferences

You can opt out of non-essential communications by updating your preferences or following unsubscribe links.

8. Third-Party Integrations

Our Service may integrate with third-party tools and services. This Privacy Policy does not cover the privacy practices of these external services. We recommend reviewing the privacy policies of any third-party services you use.

9. International Data Transfers

If you are accessing our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will take steps to delete the information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we may also send notification via email.

12. State-Specific Rights

12.1 California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to request information about our collection and use of your personal information.

12.2 Other State Privacy Laws

Residents of other states may have similar rights under applicable state privacy laws. Please contact us to exercise any applicable rights.

13. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

• Email: knock@campaignknock.com